Every Friday, I selectively post the responses to nonprofit leaders (nicknames are used to protect the innocent) who send emails asking for practical advice to leadership and management challenges.
Being compassionate and being accountable seems to be a contradiction of sorts for many “heart-centered” leaders. However it doesn’t have to be if you put some parameters around how the staff express those values when dealing with one another.
Dear Nicole, I’m in a really bad predicament. I was hired as the ED for my organization almost a year ago. Right away I had concerns about the program director. He doesn’t act like a director. He is not an analytical thinker and his work quality is not good – reports with many mistakes. My […]
Dear Nicole, I’m so proud of the people working in my organization. They are all hard workers and care deeply about our mission – helping families with children who have terminal illnesses. It is hard not to fall in love with all of the families. It makes us want to work even harder for them. […]
Dear Nicole, The CFO on my team has a quirk that drives me nuts. He is good at what he does, but often shows up to meetings late and opts not to attend important meetings. The other direct reports are starting to resent having to be on time and at meetings. Help! – Mr. Planter […]